Messaging terms
Last updated 13 October 2026
Text messages (SMS)
The PanoFox account messaging program sends text messages to customers who opt in. When you opt in, you may receive:
- capture and tour status updates, for example when a tour has finished processing;
- sign-in and security codes;
- notices about your account;
- occasional offers about PanoFox.
How to opt in. Tick the text message box when you create your account. The box is never ticked for you. Consent is not required to create an account or to buy anything.
Frequency. Message frequency varies with your activity. Security codes are sent only when you ask for one.
Cost. Message and data rates may apply, depending on your mobile plan.
How to stop. Reply STOP to any message to opt out (CANCEL, END, QUIT, UNSUBSCRIBE and STOPALL also work). We send one message to confirm, and then no more text messages unless you opt in again.
Help. Reply HELP to any message, or email support@panofox.com.
Mobile carriers are not liable for delayed or undelivered messages.
We always email you about your account, security and billing. We send product news, tips and offers only if you opted in, and every such email has a link to unsubscribe at once.
Your phone number and your choices
We do not sell, rent or share your mobile number or your text message opt-in with third parties or affiliates for their marketing. We pass your number only to the service that delivers our messages, and only to send them.
See also our Privacy Policy.
We keep a record of each choice you make (what you were shown, when, and from where) so that we can show you agreed. To change your choices, use the links in our messages or email support@panofox.com.